Terms and Conditions
Terms and Conditions
Acceptance of Terms
This page (together with the
documents referred to on it) tells you the terms of use on which you may make
use of a website maintained by Vigo Presses Limited (our “Site”), whether as a
guest or a registered user or customer. Please read these terms of use
carefully before you start to use the Site.
This Site is
maintained by Vigo Presses Limited (“we” or “us”) for the personal use, of
persons who are lawfully permitted to consume alcoholic beverages, in countries
and other territories where the consumption of alcoholic beverages is lawful.
By using our Site, you indicate that you accept these terms of use and that you
agree to abide by them.
Please exit
our Site immediately if you do not accept these terms of use, are not of a
legal age for consuming alcoholic beverages in the country or other territory
in which you are located, or are accessing our Site in a country or other
territory where use of our Site is not permitted.
Information about us
The website is a Site operated
by Vigo Presses Limited ("We"). We are registered in England and
Wales under company number 08857555 with a registered office and main trading
address at: Vigo Presses Limited, Pelagic House, Dunkeswell, Honiton, Devon,
EX14 4RB, United Kingdom. Our VAT number is GB 181 8676 69.
Accessing our Site
Access to our Site is permitted
on a temporary basis, and we reserve the right to withdraw, amend, suspend or
terminate indefinitely the service we provide on our Site without notice. We
will not be liable if for any reason our Site is unavailable at any time or for
any period.
From time to time, we may
restrict access to some parts of our Site, or our entire Site, to users or
customers who have registered with us.
If you choose, or you are
provided with, a user identification code, password or any other piece of
information as part of our security procedures, you must treat such information
as confidential, and you must not disclose it to any third party. We have the
right to disable any user identification code or password or any other piece of
information as part of our security procedures, whether chosen by you or
allocated by us, at any time, if in our opinion you have failed to comply with
any of the provisions of these terms of use.
You are responsible for making
all arrangements necessary for you to have access to our Site. You are also
responsible for ensuring that all persons who access our Site through your
internet connection are aware of these terms, and that they comply with them.
Acceptable Use
You may use our Site only for
lawful purposes and we reserve the right, in our sole discretion, to terminate
your use of the Site. You may not use our Site:
·
In any way that breaches any applicable local,
national or international law or regulation.
·
In any way that is unlawful or fraudulent or has
any unlawful or fraudulent purpose or effect.
·
For the purpose of harming or attempting to harm
minors in any way.
To send, knowingly receive,
upload, download, use or re-use any material which does not comply with our
content standards below.
·
To transmit, or procure the sending of, any
unsolicited or unauthorised advertising or promotional material or any other
form of similar solicitation (spam).
·
To knowingly transmit any data, send or upload any
material that contains viruses, Trojan horses, worms, time-bombs, keystroke
loggers, spyware, adware or any other harmful programs or similar computer code
designed to adversely affect the operation of any computer software or hardware
(“Malicious Code”).
Information About You and Your Visits
to our Site
We process information about you
in accordance with Privacy Policy. By using our Site,
you consent to such processing and you warrant that all data provided by you is
accurate.
Payment
Full payment must be made prior
to dispatch of the products by PayPal or credit / debit card (we accept all
major debit / credit cards, but unfortunately, we do not accept Diners Club or
American Express).
In the event of
non-authorisation of payment by your card issuer we will contact you by
telephone or email. We cannot accept liability for any losses or costs incurred
or sustained by customers who transmit credit or debit card information.
All prices are inclusive of VAT
(where applicable) at the current rates and are correct at the time of entering
the information onto the system.
The total cost of your order is
the price of the products ordered plus any applicable delivery charges. You
confirm that the credit / debit card being used for any transaction is yours.
Please do not send us payment information using email.
All credit / debit cardholders
are subject to validation checks and authorisation by the card issuer. If the
issuer of your payment card refuses to, or does not, for any reason, authorise
payment to us, we will not be liable for any delay or non-delivery.
Purchasing Vouchers
You are able to purchase gift vouchers by ordering them over the phone on 01404 890093 or via this website.
Your vouchers will be emailed to you at your registered email address.
Gift Vouchers are valid for 24 months from the date or purchase.
- Using Vouchers to purchase a product(s):
Vouchers can be used by you if you are the purchaser or if they have been received by you as a gift.
Vouchers may only be used to purchase products featured on this website or in person at the Vigo Presses office. (Office opening details are available upon request).
Vouchers must be used in full amounts against the payment of products purchased. You cannot use part of the value of a voucher.
All orders must be paid for in full prior to despatch.
Each voucher has a unique code and this code may only used once.
Please remember vouchers are like cash, if lost they cannot be replaced.
Vouchers are not for re-sale and cannot be redeemed as cash.
Delivery
We will not sell or deliver
alcohol to persons under 18 years of age. All products are subject to
availability. In the event of an item being out of stock and unable to be
delivered we will contact you to discuss the situation before processing the
order.
We will only deliver to UK Mainland.
Standard delivery charges:
· Single transaction up to £1.01 – delivery charge £0.85
·
Single
transaction up to £25 – delivery charge £7.00
·
Single
transaction of £25 or more – FREE DELIVERY
FREE DELIVERY to postcodes EX5, EX11 and EX14 regardless of value of order.
If you would like to discuss delivery
outside of UK Mainland, please email sales@vigopresses.co.uk for a quote.
Orders will be dispatched within
48 hours Monday to Friday with an estimated delivery time of 2-3 working days from
when you place the order.
We cannot be held responsible
for, and cannot accept the return and refund of, deliveries that do not arrive
on time due to the fault of the courier.
Returns
By using a specialist delivery service and packing
our products carefully in high quality boxes we have tried to ensure that your purchases
arrive in the same condition they left us. However, breakages may occasionally
happen, similarly goods may occasionally be faulty.
If you are not satisfied for any reason with your
purchase, we should be notified within one working day of receipt of order and
the damaged or faulty goods returned within 7 days. We are happy to arrange
collection by our courier at no extra charge to you. Replacements will be
dispatched within 5 working days of receipt of these goods or alternatively a
credit for the goods will be made within 14 days, if preferred.
Intellectual Property Rights
We are the owner or the licensee
of all intellectual property rights in our Site, and in the material published
on it. Those works are protected by various laws and treaties, including
copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and
may download extracts, of any page(s) from our Site for your personal reference
and you may draw the attention of others within your organisation to material
posted on our Site.
You must not modify the paper or
digital copies of any materials you have printed off or downloaded in any way,
and you must not use any illustrations, photographs, video or audio sequences
or any graphics separately from any accompanying text.
Our status (and that of any
identified contributors) as the authors of material on our Site, must always be
acknowledged.
You must not use any part of the
materials on our Site for commercial purposes without first contacting us and
obtaining an express licence to do so from us or our licensors.
If you print off, copy or
download any part of our Site in breach of these terms of use, your right to
use our Site will cease immediately and you must, at our option, return or
destroy any copies of the materials you have made.
Linking to our Site
You may link to our home page,
provided you do so in a way that is fair and legal and does not damage our
reputation or take advantage of it, but you must not establish a link in such a
way as to suggest any form of association, approval or endorsement on our part
where none exists.
You must not establish a link
from any website that is not owned by you.
Our Site must not be framed on
any other Site, nor may you create a link to any part of our Site other than
the home page. We reserve the right to withdraw linking permission without
notice. If you wish to make any use of material on our Site other than that set
out above, please address your request to sales@vigopresses.co.uk.
Third Parties
The Site may contain hyperlinks
to websites operated by other parties. We do not control such websites and we
take no responsibility for, and will not incur any liability in respect of,
their content. Our inclusion of hyperlinks to such websites does not imply any
endorsement of views, statements or information contained in such websites.
If you wish to establish a link
from a website that is owned by you to the Site, please address your request to
sales@vigopresses.co.uk. Please note that you must not establish a link from
any website that is not owned by you.
Our Liability
The material displayed on our Site
is provided without any guarantees, conditions or warranties as to its
accuracy. To the fullest extent permitted by law, we and third parties connected
to us hereby expressly exclude:
All conditions, warranties and
other terms which might otherwise be implied by statute, common law or the law
of equity.
Any liability for any direct,
indirect or consequential loss or damage incurred by any user in connection
with the Website or in connection with the use, inability to use, or results of
the use of the Website, any websites linked to it and any materials posted on
it, including:
·
loss of income or revenue;
·
loss of business;
·
loss of profits or contracts;
·
loss of anticipated savings;
·
loss of data;
·
loss of goodwill;
· wasted management or office time;
· and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect, exclude or
limit our liability for death or personal injury arising from our negligence,
nor our liability for fraudulent misrepresentation or misrepresentation as to a
fundamental matter, nor any other liability which cannot be excluded or limited
under applicable law.
Variations
We may revise these terms of use
at any time by amending this page. You are expected to check this page from
time to time to take notice of any changes we made, as they are binding on you.
Some of the provisions contained in these terms of use may also be superseded
by provisions or notices published elsewhere on our Site.
If you have any concerns about material which appears on our Site, please contact us by email at: sales@vigopresses.co.uk