Terms and Conditions
Terms and Conditions
Acceptance of Terms
Information about us
The website is a Site operated by Vigo Presses Limited ("We"). We are registered in England and Wales under company number 08857555 with a registered office and main trading address at: Vigo Presses Limited, Pelagic House, Dunkeswell, Honiton, Devon, EX14 4RB, United Kingdom. Our VAT number is GB 181 8676 69.
Accessing our Site
Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw, amend, suspend or terminate indefinitely the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our Site, or our entire Site, to users or customers who have registered with us.
You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms, and that they comply with them.
You may use our Site only for lawful purposes and we reserve the right, in our sole discretion, to terminate your use of the Site. You may not use our Site:
· In any way that breaches any applicable local, national or international law or regulation.
· In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
· For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.
· To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
· To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware (“Malicious Code”).
Information About You and Your Visits to our Site
Full payment must be made prior to dispatch of the products by PayPal or credit / debit card (we accept all major debit / credit cards, but unfortunately, we do not accept Diners Club or American Express).
In the event of non-authorisation of payment by your card issuer we will contact you by telephone or email. We cannot accept liability for any losses or costs incurred or sustained by customers who transmit credit or debit card information.
All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system.
The total cost of your order is the price of the products ordered plus any applicable delivery charges. You confirm that the credit / debit card being used for any transaction is yours. Please do not send us payment information using email.
All credit / debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
You are able to purchase gift vouchers by ordering them over the phone on 01404 890093 or via this website.
Your vouchers will be emailed to you at your registered email address.
Gift Vouchers are valid for 24 months from the date or purchase.
- Using Vouchers to purchase a product(s):
Vouchers can be used by you if you are the purchaser or if they have been received by you as a gift.
Vouchers may only be used to purchase products featured on this website or in person at the Vigo Presses office. (Office opening details are available upon request).
Vouchers must be used in full amounts against the payment of products purchased. You cannot use part of the value of a voucher.
All orders must be paid for in full prior to despatch.
Each voucher has a unique code and this code may only used once.
Please remember vouchers are like cash, if lost they cannot be replaced.
Vouchers are not for re-sale and cannot be redeemed as cash.
We will not sell or deliver alcohol to persons under 18 years of age. All products are subject to availability. In the event of an item being out of stock and unable to be delivered we will contact you to discuss the situation before processing the order.
We will only deliver to UK Mainland. Standard delivery charges:
· Single transaction up to £1.01 – delivery charge £0.85
· Single transaction up to £25 – delivery charge £7.00
· Single transaction of £25 or more – FREE DELIVERY
FREE DELIVERY to postcodes EX5, EX11 and EX14 regardless of value of order.
If you would like to discuss delivery outside of UK Mainland, please email email@example.com for a quote.
Orders will be dispatched within 48 hours Monday to Friday with an estimated delivery time of 2-3 working days from when you place the order.
We cannot be held responsible for, and cannot accept the return and refund of, deliveries that do not arrive on time due to the fault of the courier.
By using a specialist delivery service and packing our products carefully in high quality boxes we have tried to ensure that your purchases arrive in the same condition they left us. However, breakages may occasionally happen, similarly goods may occasionally be faulty.
If you are not satisfied for any reason with your purchase, we should be notified within one working day of receipt of order and the damaged or faulty goods returned within 7 days. We are happy to arrange collection by our courier at no extra charge to you. Replacements will be dispatched within 5 working days of receipt of these goods or alternatively a credit for the goods will be made within 14 days, if preferred.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by various laws and treaties, including copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our Site, must always be acknowledged.
You must not use any part of the materials on our Site for commercial purposes without first contacting us and obtaining an express licence to do so from us or our licensors.
Linking to our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our Site other than that set out above, please address your request to firstname.lastname@example.org.
The Site may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
If you wish to establish a link from a website that is owned by you to the Site, please address your request to email@example.com. Please note that you must not establish a link from any website that is not owned by you.
The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, we and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including:
· loss of income or revenue;
· loss of business;
· loss of profits or contracts;
· loss of anticipated savings;
· loss of data;
· loss of goodwill;
· wasted management or office time;
· and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect, exclude or limit our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
If you have any concerns about material which appears on our Site, please contact us by email at: firstname.lastname@example.org