By using a specialist delivery service and packing our products carefully in high quality boxes we have tried to ensure that your purchases arrive in the same condition they left us. However, breakages may occasionally happen, similarly goods may occasionally be faulty.

If you are not satisfied for any reason with your purchase, we should be notified within one working day of receipt of order and the damaged or faulty goods returned within 7 days. We are happy to arrange collection by our courier at no extra charge to you. Replacements will be dispatched within 5 working days of receipt of these goods or alternatively a credit for the goods will be made within 14 days, if preferred.